Refund Policy

1. Free Trial — Zero Risk

Every new student's first class is completely free. No payment is taken before the trial, and there is no obligation to continue afterward.

2. Refund Before Classes Begin

If you have paid the monthly fee but classes have not yet started, you are entitled to a 100% refund. Send your request on WhatsApp with your payment receipt.

3. Refund After Classes Begin

• Refund requests made before the second scheduled class qualify for a full refund of the monthly fee, less any classes already delivered.
• After the second class, fees are generally non-refundable for the current month, but unused portions may be adjusted against the next month or transferred to a sibling or another subject.

4. Missed Classes

Missed classes are not deducted from your fee. Every lecture is recorded and shared, and a makeup session can be arranged with the teacher where scheduling allows.

5. Teacher or Schedule Problems

If a teacher is unavailable or a scheduled class is cancelled by Peral Hub, the class is rescheduled at no extra cost. If we cannot arrange a suitable replacement within a reasonable time, the affected portion of the fee is refunded or adjusted.

6. How Refunds Are Paid

Approved refunds are sent to the same bank or JazzCash account from which the fee was received, typically within 5–7 working days.

7. How to Request a Refund

Message us on WhatsApp at +92 349 3755934 with the student's name, course, payment receipt and reason for the request. We aim to acknowledge every request within 24 hours.

8. Policy Updates

This policy may be updated; the current version always appears on this page with the latest revision date. Enrollment after an update counts as acceptance of the revised terms.